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Quality Assurance: Tools for effective oversight of academic institutions performing services on military installations

Presenter(s): 

Laura Dean, Chief of Education and Training Operations Branch, HQ Pacific Air Forces

Education personnel play an important role in ensuring on-base universities provide high quality education programs. The process of managing quality education programs has undergone extensive and continuing change. Therefore, education personnel must be aware of these changes and be actively involved in maintaining quality programs and services for their customers. Education center staff should be involved in the assessment and improvement of quality through the application of quality assurance tools and techniques.

Session: 
4
Time: 
13:30 - 14:20
Room: 
12
Track: 
Best Practices
AttachmentSize
Quality Assurance CCME slides.pdf1.46 MB